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Business English
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General
Announcements
Announcements
Topic 1
E-Book: Read about memos
Assignment: Create headings
Quiz: 5Cs of writing
Quiz: Memo Writing
Critique memos
Grammar Corner: Subject-Verb Agreements
Assignment: Write an email memo
Forum: Discuss memos
Topic 1 Chatroom
Topic 2
E-book: Read about minutes of a meeting
Quiz: Minutes
Assignment: Practice note-taking
Grammar Corner: Parallel structures
Assignment: Write minutes
Forum: Discuss minutes
Topic 2 Chatroom
Topic Three
Tips For Dealing With Difficult Clients And Customers
Quiz- Dealing With Difficult Clients And Customers
Useful Phrases
Discussion One- Customer and Bakery Clerk
Discussion Two- Customer and Manager
Putting the language into practice
Customer Service Complaint Idioms
Subjunctives
Subjunctive Quiz
Topic 4
Conflict and Culture Vocabulary Building
Reading: Conflict and Culture
Discussion: Workplace Conflict
Dealing With Conflict Vocabulary Building
6 Tips For Dealing With Conflict
Discussion One
Discussion Two
Putting the language into practice
Conflict Resolution Idioms
Gerunds and Infinitives
Gerunds and Infinitives
Useful Phrases
Topic 5
Giving and Responding to Constructive Criticism
Vocabulary Review
Appropriate or Inappropriate
Using Mild Language in Making Criticism
Indirect Questions
Indirect Questions Quiz
Topic 5 Chatroom
Topic 6
Making and Declining Requests
Diplomatic Language
Recogniazing relationship between speakers
Strategies to Make and Respond to Requests
Vocabbulaary Review
Making and responding to requests
Passive Voice
Passive Voice Quiz
Topic 6 Chatroom
Making Passive sentences
Topic 7
Presentations
Discussion: The Fear of Public Speaking
Grammar Corner: Collocations
Collocations Quiz
Chatroom
Topic 8
Formal and Informal Language
Discussion: Formal and Informal Language
Vocabulary and Expressions Matching Quiz
Grammar Corner: Parts of Speech
Parts of Speech Quiz
Chatroom
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Categories
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All categories
COSTI Employment Services
Learn on Your Own
Employment Workshops- Learn on Your Own
Trades and Apprenticeship Information Workshop
Newcomer Employment Services
Sector-Specific Facilitated Courses
Customer Service Preparation
Employment Strategies for Professionals Courses and Workshops
Unregulated
Regulated
Starting Your Own Business Courses
Resume Writing Courses
Staff Space
E-facilitator Training
Online Resources
Youth Employment Services
Courses for Youth
Enhanced Language Training for Internationally Experienced Professionals
Enhanced Language Training (ELT)
Workplace Language Training (WLT)
Communication in the Workplace
Home
Edwiser Forms
Start
Collapse
Expand
Frequently Asked Questions
How to Register
COSTI Programs
Collapse
Expand
Enhanced Language Training (ELT)
Workplace Language Training
Courses for Youth
Newcomer Employment Services (NES)
Expressway Cybersecurity Bridging Program
ITI Solutions - Bridging the Gap to Employment
E-Facilitated Courses
Collapse
Expand
Customer Service Preparation
Employment Strategies for Office Administration Professionals
Learn on Your Own
Collapse
Expand
Employment Self-Directed Workshops
Trades and Apprenticeship Workshop
E-facilitation Training
Enhanced Language Training for Internationally Experienced Professionals
Summary
Course info
Business English
ELT for Business English.
Please note: This course is under construction.
Skill Level
:
Beginner
